21LuckyBet Casino Cookies Policy

At 21LuckyBet Casino, we use cookies and similar tracking technologies to enhance your experience on our platform. This Cookies Policy explains what cookies are, how we use them, and what choices you have regarding their use. By continuing to browse our website at www.21luckybet.com, you consent to our use of cookies as described in this document. We encourage you to read this policy carefully so you fully understand how we collect and process data through cookies.

What Are Cookies?

Cookies are small text files that are placed on your device — whether a desktop computer, tablet, or mobile phone — when you visit a website. Here at 21LuckyBet Casino, we rely on cookies to recognise your browser and remember certain information about your visit. These files do not contain personally identifiable information on their own, but they help us provide you with a more personalised and efficient service. Cookies are widely used across the internet and are an essential part of how modern websites function.

How We Use Cookies

Our 21LuckyBet platform uses cookies for a variety of purposes, all aimed at improving your experience and ensuring the security of our services. Whether you access us via a desktop browser, our mobile site, or the 21LuckyBet casino app, cookies play an important role in how our services function. We use cookies to:

Keep you securely logged in to your account — important for your 21LuckyBet login session
Remember your preferences, such as language settings and game filters
Analyse how you interact with our website so we can improve performance
Deliver relevant promotions, including details about our 21LuckyBet welcome bonus and current offers
Prevent fraud and protect the integrity of your account and transactions
Support our compliance obligations under the Malta Gaming Authority licence (MGA/B2C/231/2012) and the UK Gambling Commission (account number 39335)
Measure the effectiveness of our marketing campaigns and promotions, including any 21LuckyBet promo code activity

Types of Cookies We Use

Strictly Necessary Cookies

We place these cookies on your device because they are essential for our website to function correctly. Without them, core features — such as accessing your 21 lucky bet casino login, processing deposits, and using our live chat support — would not be possible. These cookies cannot be disabled, as they are fundamental to the operation of our services.

Performance and Analytics Cookies

At 21Lucky Bet, we use performance cookies to understand how visitors interact with our site. These cookies collect anonymous, aggregated data about pages visited, time spent on each section, and any errors encountered. This information helps us continuously improve our 21LuckyBet online casino experience. We may use third-party analytics tools such as Google Analytics for this purpose.

Functional Cookies

Our 21LuckyBet Casino website uses functional cookies to remember your choices and personalise your experience. For example, these cookies may remember your preferred currency (GBP), your selected games, or whether you have dismissed certain notifications. These cookies make your time on our platform more convenient and efficient.

Targeting and Advertising Cookies

We may place targeting cookies to deliver advertising that is relevant to your interests. At 21LuckyBet, we and our trusted marketing partners use these cookies to show you relevant promotions — such as information about our 21LuckyBet bonus offers, free spins promotions, and seasonal campaigns. These cookies also help us limit how often you see a particular advertisement and measure the effectiveness of our campaigns.

Session Cookies and Persistent Cookies

Our 21Lucky Bet services make use of both session cookies — which expire when you close your browser — and persistent cookies, which remain on your device for a set period. Session cookies are used to maintain your active session, while persistent cookies help us recognise you on future visits and remember your preferences over time.

Third-Party Cookies

At 21LuckyBet Casino, we work with third-party service providers who may also place cookies on your device when you visit our site. These third parties include analytics providers, advertising networks, and game software suppliers such as Playtech, Pragmatic Play, and Play'n GO. We do not control these third-party cookies, and we encourage you to review the privacy and cookie policies of those providers directly. Our use of third-party services does not affect your rights under this policy.

Cookie Duration

The cookies we deploy on 21LuckyBet vary in how long they remain on your device. Below is a general guide:

Session cookies — deleted automatically when you close your browser
Short-term persistent cookies — remain for up to 30 days
Long-term persistent cookies — may remain for up to 12 months or longer, depending on their purpose

Managing and Controlling Cookies

We respect your right to control the cookies placed on your device. At 21 Lucky Bet, we provide you with the following options for managing your cookie preferences:

Browser settings: Most browsers allow you to refuse or delete cookies through their settings menu. Please consult your browser's help documentation for specific instructions.
Cookie consent tool: When you first visit our website, we present you with a cookie consent banner where you can accept, reject, or customise your cookie preferences.
Opt-out tools: For advertising cookies, you may use industry opt-out tools such as the Your Online Choices platform or Google's Ad Settings.

Please note that restricting or disabling certain cookies may affect the functionality of our 21LuckyBet mobile casino and other features of our platform. Strictly necessary cookies cannot be disabled without significantly impairing your ability to use our services, including the ability to complete 21 lucky bet withdrawal requests or access your account.

Cookies and Responsible Gambling

Our 21LuckyBet Casino is committed to responsible gambling. We use cookies as part of our player protection systems, which support tools such as deposit limits, reality checks, and self-exclusion. We are fully integrated with GAMSTOP, and cookies help us enforce self-exclusion decisions effectively. If you have concerns about your gambling habits, please contact our responsible gaming team at playerrelationship@instantgamessupport.com or use our 24/7 live chat.

Updates to This Policy

We may update this Cookies Policy from time to time to reflect changes in technology, legislation, or our operational practices. When we make material changes, we will notify you through a prominent notice on our website. We encourage you to revisit this page periodically. Continued use of our 21 Lucky Bet platform following any update constitutes your acceptance of the revised policy.

Contact Us

At 21LuckyBet Casino, we are always available to answer your questions. If you have any queries about this Cookies Policy or how we use cookies on our platform, please reach out to us through any of the following channels:

Live chat: Available 24/7 directly on our website
Email: customersupport@instantgamesupport.com
Help centre: help.casinopp.net
Postal address: ProgressPlay Limited, Soho Office, 3A, Punchbowl Centre, Elia Zammit Street, St. Julians STJ3154, Malta

We are operated by ProgressPlay Limited, registered in Malta (C58305), and licensed by both the Malta Gaming Authority and the UK Gambling Commission. Payment processing is handled by Babaloo Limited, 5 Secretary's Lane, Gibraltar GX11 1AA. We are committed to transparency in all our data practices and to protecting your rights as a player on our 21LuckyBet online casino platform.

Content updated: July 12, 2026